نوع مقاله : مقاله پژوهشی
نویسندگان
1 استادیار مدیریت ورزشی، دانشکده علوم ورزشی، دانشگاه تربیت دبیر شهید رجایی تهران،تهران؛ایران
2 دانشیار مدیریت ورزشی دانشکده علوم ورزشی دانشگاه خوارزمی و شهید بهشتی تهران، ایران
3 کارشناسی ارشد مدیریت ورزشی، دانشکده علوم ورزشی، دانشگاه تربیت دبیر شهید رجایی تهران؛تهران؛ایران
چکیده
هدف پژوهش حاضر طراحی مدل تأثیر اصالت برند و ارزش ویژۀ برند بر وفاداری تماشاگران به برند در باشگاههای لیگ والیبال ایران (باشگاه والیبال بانک سرمایۀ تهران) بود. روش تحقیق توصیفی از نوع همبستگی با رویکرد معادلات ساختاری و به لحاظ هدف کاربردی بود. جامعۀ آماری شامل تماشاگران لیگ برتر والیبال (بانک سرمایه) در فصل 97-96 بود که حجم نمونه براساس جدول مورگان برای جامعۀ 1800 نفری 317 نفر تعیین و به روش نمونهگیری در دسترس و هدفمند انتخاب شدند. برای جمعآوری دادهها از پرسشنامۀ اصالت برند کادیرو، پرسشنامۀ ارزش ویژۀ برند آکر و پرسشنامۀ وفاداری تماشاگران ماهونی استفاده شد. برای تجزیهوتحلیل دادهها از ضریب همبستگی پیرسون، رگرسیون خطی چندگانه به روش همزمان و از مدل معادلات ساختاری برای تعیین برازش مدل تحقیق با نرمافزارSPSS نسخۀ 25 و Amos نسخۀ 23 استفاده شد. بر اساس نتایج مدل تحقیق مشاهده شد که اصالت برند بر ارزش ویژۀ برند با ضریب مسیر (001/0=P، 723/0= β) و ارزش ویژۀ برند بر وفاداری تماشاگران با ضریب مسیر (001/0=P،891/0= β) تأثیر مثبت مستقیم معناداری دارد. بنابراین میتوان گفت که اصالت برند از طریق متغیر میانجی ارزش ویژۀ برند بر وفاداری تماشاگران اثر مثبت معناداری دارد.
کلیدواژهها
عنوان مقاله [English]
Developing a Model the Effect of Brand Authenticity and Brand Equity on Spectator Loyalty to Brand in the Volleyball Premier League Clubs of Iran (Case Study: Bank Sarmayeh Volleyball Club in Tehran)
نویسندگان [English]
- Amirhosein monazami 1
- Najaf Aghaei 2
- morad roumiyani 3
1 Assistant Professor of Sport Management, Faculty of Sport Sciences, Shahid Rajaee Teacher Training University, Tehran, Tehran, IRAN
2 Associate Professor of Sport Management, Faculty of Sport Sciences, Kharazmi University and Shahid Beheshti University of Tehran, IRAN
3 Master of Sport Management, Faculty of Sport Sciences, Shahid Rajaee Tarbiat Modares University, Tehran, Tehran, IRAN
چکیده [English]
The aim of the present study was to develop a model of the effect of brand authenticity and brand equity on spectator loyalty to brand in the volleyball league clubs of Iran (Bank Sarmayeh volleyball club in Tehran). The research method was descriptive correlation with a structural equation approach and applied in terms of objectives. The statistical population consisted of volleyball premier league (Sarmayeh Bank) spectators in 2017-2018 season (N=1800). The sample size was determined as 317 spectators based on Morgan table who were selected by convenience and purposive sampling methods. Kadirov Brand Authenticity Questionnaire, Acer Brand Equity Questionnaire and Mahoney Spectators Loyalty Questionnaire were used for data collection. To analyze data, Pearson correlation coefficient, multiple linear regression with concurrent method were used. Structural equation modeling with SPSS25 and Amos23 were used to determine the fit of the research model. Based on the results of the research model, it was observed that brand authenticity on brand equity with path coefficient (β=0. 723, P=0.001) and brand equity on spectator loyalty with path coefficient (β=0.891, P=0.001) had significant direct positive effects. It can therefore be said that brand authenticity has a significant positive effect on spectator loyalty through the mediator variable of brand equity.
کلیدواژهها [English]
- Brand
- brand authenticity
- brand equity
- Sarmayeh Bank volleyball club
- spectator loyalty
- Ross, S., James, J., Vargas, P. (2006). “Development of a scale to measure team brand associations in professional sport”. Journal of Sport Management, 20(2), pp: 260-279.
- Sajjadi, Seyyed Nasrollah; Khabiri; Mohammad; Alizadeh Golrizi, Abolfazl (1391). Factors Affecting Fans' Loyalty to the Popular Football Team's Professional Brands, Sports Management Studies, Vol. 18, pp. 100-81.
- Mehrabi, A.I., H. Aghajani, M., (2014). "The Effect of Social Media Marketing on Customers’ Brand Loyalty" International Journal of Academic Research in Business and Social Sciences, 4: p: 16.
- Beegam, R., (2014). "Building Brand Loyalty Through Social Media Marketing Indian". Journal of Research, 3: p. 2
- Kunkel, T., Funk, D. C., King, C. (2014). “Developing a conceptual understanding of consumer-based league brand associations”. Journal of Sport Management, 28(1), pp: 49-67.
- Keller, K. L. (2008). “Strategic brand management-building, measuring, and managing brand equity”. 3rd Edition. Upper Saddle River, NJ: Pearson/Prentice Hall, United States, pp: 171-175.
- Martínez, E., Montaner, T., Pina, J. M. (2009). “Brand extension feedback: The role of advertising”. Journal of Business Research, 62, pp: 305–313.
- Apostolopoulou, A., Gladden, J. M. (2007). “Developing and extending sports brands”. In: J. Beech and S. Chadwick (Eds.). The Marketing of Sport. Prentice Hall, Financial Times, London, pp: 168-210.
- Beverland, M. B., & Farrelly, F. J. (2009)”The quest for authenticity in consumption: Consumers’ purposive choice of authentic cues to shape experienced outcomes”, Journal of Consumer Research, 36: 838–856.
10. Sajjadi, Seyyed Nasrallah, Rajabi, Hussein, Abdolati, Mohammad and Tariqi Rasul. (1392). Investigating the Factors Affecting the Brand Value of the Persepolis Club of Tehran. New Approaches to Sport Management. Round 1, No. 3, pp. 52-43.
11. Khodadadi, Mohammad Rasool, Farahani, Abolfazl, Ghasemi, Hamid and Henry Habib (1396). Sports management. Study of the Factors Affecting Attitudinal and Behavioral Fidelity in FBBE Clubs in Iran's Soccer League. Sports Management. 9, No. 3. P. 387-373.
12. Torabi Sadeh, Maryam (1395). The Effect of Perceived Customer Satisfaction on the Choice of Brand by Using the Loyalty Mediator Variable, Master's Thesis, Payame Noor University of Karaj.
13. Laughing, Niloofar, Ethucia, Venus and Mokhtari, the Dean of Mary (1397). Brand-specific Brand-Brand Relationship in Consumer Trends, Selected by the National Football League. Applied Research in Sport Management. Year 6, Number 4 (24th period). P. 91-83 .
14. Simonsson, Elin. (2012). "How can Brand Equity serve as a platform for Brand Extension? Case study Salomon". B.A Thesis, School of Business, Economics & Law, University of Gothenburg, Sweden. pp. 45-47.
15. Guti and Zangin (2013), in their research titled "The Relationship Between Brand Trust, Brand Effect, Attitudinal Fidelity and Behavioral Loyalty: A Field Study of Sneakers in Turkey.
16. Doyle, J. P., Filo, K., Mcdonald, H., Funk, D. C. (2013). “Exploring sport brand double jeopardy: The.
17. Biscaia, R., Ross, S., Yoshida, M., Correia, A., Rosado, A., Moroco, J. (2015). "Investigating the role of fan club membership on perceptions of team brand equity in football". Sport Management Review (SMR), 19(2), pp: 157-170.
18. Lewin, J. K., Rajamma, R. K. & Paswan, A. (2015). Customer Loyalty in Entertainment Venues: The Reality TV Genre. Journal of Business Research,
68, 616–622.
19. Kima, Eojina. Hamb, Sunny (2016). “Restaurants’ disclosure of nutritional information as a corporate social responsibility initiative: Customers’ attitudinal and behavioral responses”. International Journal of Hospitality Management, (55), pp: 96–106.
20. Jing, Z. Yanxin, J. Rizwan, S. Miao, Z. (2016). How brand orientation impacts B2B service
Brand equity? An empirical study among Chinese firms. Journal of Business & Industrial Marketing, 31(1).83 – 98
21. Joel Le, Bon, Dwight, M. (2016). Engaging Customer Preference Through Trade Credit: An Investigation of the Impact of Payment Terms on Brand Equity. Developments in Marketing Science: Proceedings of the Academy of Marketing Science. 603-604.
22. Ta-Wei, K. Winston, T. Lin. (2016). The relationship between perceived e-service quality and brand equity: A simultaneous equations system approach. Computers in Human Behavior. 57. 208–218.
23. Zhang, K., Barnes, S., Zhao, S., Zhang, H. (2017). “Can consumers be persuaded on brand microblogs? An empirical study”. Information & Management, 55(1), pp: 1-15.link between team market share and attitudinal loyalty”. Sport Management Review, 16, pp: 285–297.
24. Gladden, J. M., & Funk, D. C. (2001). Understanding brand loyalty in professional sports: Examining the link between brand associations and brand loyalty.