1.Fourie J, Santana-Gallego M. “The impact of mega-sport events on tourist arrivals”. Tourism management. 2011 Dec 1; 32(6): 1364-70.
2.Coshall JT, Charlesworth R. “A management orientated approach to combination forecasting of tourism demand”. Tourism Management. 2011 Aug 1; 32(4): 759-69.
3.Li XR, Cheng CK, Kim H, Petrick JF. “A systematic comparison of first-time and repeat visitors via a two-phase online survey”. Tourism Management. 2008 Apr 1; 29(2): 278-93.
4.Allameh SM, Khazaei Pool J, Jaberi A, Salehzadeh R, Asadi H. “Factors influencing sport tourists’ revisit intentions: The role and effect of destination image, perceived quality, perceived value and satisfaction”. Asia Pacific Journal of Marketing and Logistics. 2015 Apr 13; 27(2): 191-207.
5.Haber S, Lerner M. “Correlates of tourist satisfaction”. Annals of tourism research. 1999; 1(26): 197-201.
6.Mosavigilani, R, Asadi, H., sajjadi, N. “Segmentation of Iran Sport Tourism Market for Foreign Tourists and a Model of Target Market”. Journal of sport management. 2012 spring 4(12): 37-59. (In Persian)
7.Otto JE, Ritchie JB. “The service experience in tourism. Tourism management”. 1996 May 1; 17(3): 165-74.
8.Lee SY, Petrick JF, Crompton J. “The roles of quality and intermediary constructs in determining festival attendees' behavioral intention”. Journal of Travel Research. 2007 May; 45(4): 402-12.
9.Baker DA, Crompton JL. “Quality, satisfaction and behavioral intentions”. Annals of tourism research. 2000 Jul 1; 27(3): 785-804.
10.Petrick JF. “The roles of quality, value, and satisfaction in predicting cruise passengers’ behavioral intentions”. Journal of travel research. 2004 May; 42(4): 397-407.
11.Petrick JF, Backman SJ. “An examination of the construct of perceived value for the prediction of golf travelers’ intentions to revisit”. Journal of Travel Research. 2002 Aug; 41(1): 38-45.
12.Žabkar V, Brenčič MM, Dmitrović T. “Modelling perceived quality, visitor satisfaction and behavioural intentions at the destination level”. Tourism management. 2010 Aug 1; 31(4): 537-46.
13.Mazanec JA, Wöber K, Zins AH. “Tourism destination competitiveness: from definition to explanation?”. Journal of Travel Research. 2007 Aug; 46(1): 86-95.
14.Oliver RL. “A cognitive model of the antecedents and consequences of satisfaction decisions”. Journal of marketing research. 1980 Nov 1: 460-9.
15.Rust RT, Oliver RL, editors. “Service quality: New directions in theory and practice”. Sage Publications; 1993 Nov 15: 207-69.
16.Reisinger Y, Turner L. “Cross-cultural behaviour in tourism”. Routledge; 2012 May 23: 104-166.
17.Alegre J, Garau J. “Tourist satisfaction and dissatisfaction. Annals of tourism research”. 2010 Jan 1; 37(1): 52-73.
18.Chen CF. “Investigating structural relationships between service quality, perceived value, satisfaction, and behavioral intentions for air passengers: Evidence from Taiwan”. Transportation Research Part A: Policy and Practice. 2008 May 1; 42(4): 709-17.
19.Chen CF, Tsai D. “How destination image and evaluative factors affect behavioral intentions?”. Tourism management. 2007 Aug 1; 28(4): 1115-22.
20.De Rojas C, Camarero C. “Visitors’ experience, mood and satisfaction in a heritage context: Evidence from an interpretation center”. Tourism management. 2008 Jun 1; 29(3):525-37.
21.Grönroos C. “A service quality model and its marketing implications”. European Journal of marketing. 1984 Apr 1; 18(4): 36-44.
22.Parasuraman A, Zeithaml VA, Berry LL. “Servqual: A multiple-item scale for measuring consumer perc”. Journal of retailing. 1988 Apr 1; 64(1): 12.
23.Armstrong RW, Mok C, Go FM, Chan A. “The importance of cross-cultural expectations in the measurement of service quality perceptions in the hotel industry”. International Journal of Hospitality Management. 1997 Jun 1; 16(2): 181-90.
24.Atilgan E, Akinci S, Aksoy S. “Mapping service quality in the tourism industry”. Managing Service Quality: An International Journal. 2003 Oct 1; 13(5): 412-22.
25.Hsieh LF, Lin LH, Lin YY. “A service quality measurement architecture for hot spring hotels in Taiwan”. Tourism Management. 2008 Jun 1; 29(3): 429-38.
26.Hui TK, Wan D, Ho A. “Tourists’ satisfaction, recommendation and revisiting Singapore”. Tourism management. 2007 Aug 1; 28(4): 965-75.
27.Lee S, Jeon S, Kim D. “The impact of tour quality and tourist satisfaction on tourist loyalty: The case of Chinese tourists in Korea”. Tourism Management. 2011 Oct 1; 32(5): 1115-24.
28.Clemes MD, Gan C, Ren M. “Synthesizing the effects of service quality, value, and customer satisfaction on behavioral intentions in the motel industry: An empirical analysis”. Journal of Hospitality & Tourism Research. 2011 Nov; 35(4): 530-68.
29.Lai WT, Chen CF. “Behavioral intentions of public transit passengers—The roles of service quality, perceived value, satisfaction and involvement”. Transport Policy. 2011 Mar 1;18(2): 318-25.
30.Gallarza MG, Saura IG. “Value dimensions, perceived value, satisfaction and loyalty: an investigation of university students’ travel behavior”. Tourism management. 2006 Jun 1;27(3): 437-52.
31.Huang S, Hsu CH. “Effects of travel motivation, past experience, perceived constraint, and attitude on revisit intention”. Journal of Travel Research. 2009 Aug; 48(1): 29-44.
32.Quintal VA, Polczynski A. “Factors influencing tourists' revisit intentions”. Asia Pacific Journal of Marketing and Logistics. 2010 Oct 5; 22(4): 554-78.
33.Chen CF, Chen FS. “Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists”. Tourism management. 2010 Feb 1; 31(1): 29-35.
34.Cronin Jr JJ, Brady MK, Hult GT. “Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments”. Journal of retailing. 2000 Jun 1; 76(2): 193-218.
35.Cole ST, Illum SF. “Examining the mediating role of festival visitors’ satisfaction in the relationship between service quality and behavioral intentions”. Journal of Vacation Marketing. 2006 Apr; 12(2): 160-73.
36.Gomezelj DO, Mihalič T. “Destination competitiveness— Applying different models, the case of Slovenia”. Tourism management. 2008 Apr 1; 29(2): 294-307.