Document Type : Research Paper


1 Associate Professor, Department of Sport Management, Faculty of Sport Sciences, University of Isfahan, Isfahan, Iran.

2 Department of Sport Management,, Faculty of Physical education and Sport Sciences, University of Tehran, Tehran, Iran.

3 PhD in Sport Management, Kish International Campus, University of Tehran, Tehran, Iran.


Sport organization in competitive environment need an effective performance appraisal system for developing, growing and sustainability that with it evaluate effectiveness and efficiency of organization programs, processes and human resources. The aim of present study was to provide a combined model of Fuzzy AHP and numerical taxonomy analysis for sport organizational ranking and performance appraisal in which subjects were Esfahan youth and sport offices. This research is a type of applied research, which was conducted in a descriptive and field-based. Statistical society was the top managers of Iran’s youth and sport offices that 297 people were selected by accessible sampling. In the first step, related indices with four balanced scorecard perspective were identified, for what scientific resources, research background, professional comments, and finally confirmatory factor analysis were used. At the end, 41 indices were identified and classified in BSC four perspectives. After confirmation of final construct of balanced scorecard, Fuzzy Analytical Hierarchy Process was used, in order to identify weight of indices in every four perspectives of balanced scorecard. Then, using numerical taxonomy method, 26 youth and sport offices in Esfahan were ranked. According to the results, youth and sport offices of Esfahan city, Najaf Abad, and Shahin Shahr were in first to third places, respectively. Finally a model was provided in order to performance appraisal and ranking sport organizations using the previous path. The provided model not only can identify studied organizations situation in every executive areas, but also can make a framework for better management and efficient performance.



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