Sport Management Journal

Keywords = SERVQUAL Model

Number of Articles: 2

An Assessment of Research Services Quality in Higher Education Centers with KANO- QFD Approach (Case Study: Physical Education and Sport Science Faculty, Guilan University)

Volume 9, Issue 3, Autumn 2017, Pages 489-514

https://doi.org/10.22059/jsm.2017.64741

Mehrali Hematinezhad, Sepideh Shabani, Zahra Taslimi

An Evaluation of Service Quality of Private Clubs in Lorestan Province Using SERVQUAL Model

Volume 9, Issue 2, Summer 2017, Pages 213-228

https://doi.org/10.22059/jsm.2017.62980

ehsan tatari hasan gavyar, Mohammad Ehsani, hashem kozehchian

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